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Code Of Conduct

Whistle blower Policy



The Company believes in conducting its affairs in a fair and transparent manner by adopting the highest standards of professionalism, honesty, integrity and ethical behaviour. Any actual or potential violation of these principles and the Company's Code of Conduct for Employees would be a matter of serious concern for the Company.

Employees and other stakeholders have a role and responsibility in pointing out such violations. This Whistle Blower policy is formulated to provide a secure environment and to encourage employees and stakeholders to report unethical, unlawful or improper practices, acts or activities in the Company and to prohibit managerial personnel from taking any adverse personal action against those employees and stakeholders who report such practices in good faith. This policy is equally applicable to all employees / such stakeholders to report a concern related to a potential violation of the Company Code of Conduct. For the Policy to be effective, it must be properly communicated to employees.

Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 inter-alia, provides for all listed companies / entity shall devise an effective whistle blower mechanism enabling stakeholders, including individual employees and their representative bodies, to freely communicate their concerns about illegal or unethical practices This policy is intended to fully comply with the requirements of the Listing Regulations in this regard.


The Policy covers malpractices and events which have taken place/ suspected to take place involving:

  • Abuse of authority
  • Negligence causing substantial and specific danger to public health and safety
  • Manipulation of company data/records
  • Financial irregularities, including fraud, or suspected fraud
  • Criminal offence
  • Pilferation of confidential/propriety information
  • Deliberate violation of law/regulation
  • Wastage/misappropriation of company funds/assets
  • Breach of employee Code of Conduct or Rules
  • Any other unethical, biased, favoured, imprudent event


The following types of complaints will ordinarily not be considered and taken up:

  • Complaints that are Illegible , if handwritten or without identity
  • Complaints that are Trivial or frivolous in nature
  • Matters which are pending before a court of Law, State, National Human Rights Commission, Tribunal or any other judiciary or sub judiciary body
  • Any matter that is very old (more than 8 years) from the date on which the act constituting violation, is alleged to have been committed
  • Issue raised, relates to service matters or personal grievance (such as increment, promotion, appraisal etc) also any customer/product related grievance.


"Audit Committee" means a Committee constituted by the Board of Directors of the Company in accordance with Section 177 of the Companies Act, 2013.

"Board" means the Board of Directors of the Company.

"Company" means Narmada Gelatines Limited and all its offices.

"Employee" means all the present and ex-employees (not older than 5 years from the date of retirement / leaving the service) and Whole Time Directors (WTD) of the Company.

"Reporting in Good Faith" - A Whistle blower shall be deemed to be communicating in 'good faith' if there is a reasonable basis for communication of the alleged wrongful conduct. Good faith shall be deemed lacking when the Whistle blower does not have personal knowledge of or a factual basis for the communication or where they knew or reasonably should have known that the communication about the alleged wrongful conduct is malicious, false or frivolous.

No action should be taken against the whistleblower, if the complaint was made in good faith, but no misconduct was confirmed on subsequent investigation.

However, if a complaint, after an investigation proves to be frivolous, malicious or made with ulterior intent/motive, the Committee has a right to take appropriate disciplinary or legal action against the concerned whistleblower.

"Nodal Officer" means an officer of the Company nominated by the Board of Directors/ WTD to receive protected disclosures from Whistle Blowers, maintaining records thereof, placing the same before the Audit Committee for its disposal and informing the Whistle Blower the result thereof.

"Protected Disclosure" means a concern raised by an employee or group of employees of the Company, through a written communication and made in good faith which discloses or demonstrates information about an unethical or improper activity. However, the Protected Disclosures should be factual and not speculative or in the nature of an interpretation / conclusion and should contain as much specific information as possible to allow for proper assessment of the nature and extent of the concern.

"Stakeholders" means and includes vendors, suppliers, service providers, lenders, customers, business associates, trainee and others with whom the Company has any financial or commercial dealings.

"Subject" means a person or group of persons against or in relation to whom a Protected Disclosure is made or evidence gathered during the course of an investigation.

"Policy" refers to the "Whistle-Blower Policy".

"Whistle Blower" is an employee or group of employees or the stakeholders having business relationship with the company who discloses or demonstrates an evidence of an unethical activity or any conduct that may constitute breach of the Company's Code of Conduct or Group Values and make a Protected Disclosure under this Policy and also referred in this Policy as the complainant.


A written undertaking shall be taken from the Whistle Blower stating that they shall be responsible if a complaint, after an investigation proves to be frivolous, malicious or made with ulterior intent/motive, the Committee has a right to take appropriate disciplinary or legal action against the concerned whistleblower.


a) Whistle Blowers provide initial information based on a reasonable belief that an alleged wrongful conduct has occurred. The motivation of a whistle-blower is irrelevant to the consideration of the validity of the allegations. However, the intentional filing of a false report, is itself considered an improper activity, which the Committee has the right to act upon.

b) Whistle Blowers shall refrain from obtaining evidence for which they do not have a right of access. Such improper access may itself be considered an improper activity. c )Whistle Blowers have a responsibility to be candid with the Nodal Officer, members of the Audit Committee or others to whom they make a report of alleged improper activities and shall set forth all known information regarding any reported allegations.

d) Whistle Blowers are "reporting parties," not investigators. They are not to act on their own in conducting any investigative activities, nor do they have a right to participate in any investigative activities other than as requested by the investigating authority.

e) The identity of the Whistle Blower shall not be disclosed except where required under the law or for the purpose of the investigation.

f) A Whistle Blower's right to protection from retaliation does not extend immunity for any complicity in the matters that are the subject of the allegations or an ensuing investigation or any other misconduct or wrong doing.

g) This Policy may not be used as a defence by an employee against whom an adverse personal action has been taken for legitimate reasons or cause under Company rules and policies. It shall not be a violation of this policy to take adverse personal action against an employee, whose conduct or performance warrants that action, separate and apart from that employee making a disclosure.


To ensure that this Policy is adhered to, and to ensure that the concern will be acted upon seriously, the Company will:

  • Ensure that the Whistle Blower is protected and not victimised for doing so. Protection under this policy would not mean protection from disciplinary/legal action arising out of false allegations made by the Whistle Blower knowing it to be false or with a mala fide intention. While it will be ensured that genuine Whistle Blowers are accorded complete protection from any kind of unfair treatment as herein set out, any abuse of this protection will warrant disciplinary / legal action.
  • Ensure complete confidentiality of the matter;
  • Not attempt to conceal evidence of the Protected Disclosure;
  • Take disciplinary action, if any one destroys or conceals evidence of the Protected Disclosure made or to be made;
  • Provide an opportunity of being heard to the persons involved.
  • Whistle Blowers, who make any disclosures, which have been subsequently found to be mala fide or malicious or a Whistle Blower who makes three or more disclosures, which have been subsequently found to be frivolous, baseless or reported otherwise than in good faith, will be disqualified from reporting further disclosures under this Policy. This itself will be considered as an improper activity which the Audit Committee members have the right to act upon.


a) A whistle blower can make a complaint in various ways. They can:

  • Call the nodal officer number: +91-90980 25466
  • E-mail to: mahesh.verma@narmadagelatines.com
  • Write to the Nodal Officer at Narmada Gelatines Limited, Meerganj Bheraghat Road, Jabalpur

b) All Protected Disclosures should be addressed to the Nodal Officer of the Company.

c) Protected Disclosures should be reported by the Whistle Blower as soon as possible after they become aware of the same.

d) If a Protected Disclosure is made in writing other than by email, it should be submitted in a closed and secured envelope superscribed as "Protected disclosure under the Whistle Blower Policy". If the complaint is not superscribed and closed as mentioned above, it will not be possible for the Audit Committee to protect the complainant and the Protected Disclosure will be dealt with as if a normal disclosure. In order to protect identity of the complainant, the Nodal Officer will not issue any acknowledgement to the complainant and the complainants are advised neither to write the name/ address of the complainant on the envelope nor to enter into any further correspondence with the Nodal Officer / Audit Committee. The Audit Committee assures that in case any further clarification is required, it will get in touch with the complainant.

The Complaint should contain the following:

  • (i) Name address, mobile no and ID of the complainant in Page 1
  • (ii )Details of complaint along with evidence if any – Page 2 (Annexure – 1)
  • (iii) Undertaking as per the format – Page 3 (Annexure -2)

The Nodal officer/ WTD/ Audit Committee Chairman will remove page 1 & 3 so as to keep the identity of whistle blower confidential and forward the complaint to the Committee.

e) Anonymous / pseudonymous disclosure shall not be entertained by the Nodal Officer.

f) Protected Disclosure against the Nodal Officer should be addressed to the Managing Director of the Company and the Protected Disclosure against the WTD of the Company should be addressed to the Chairman of the Audit Committee. The contact details of the WTD and the Chairman of the Audit Committee are as under:

Name and Address of Managing Director / CEO:
Narmada Gelatines Limited, Meerganj Bheraghat Road, Jabalpur
E-mail to: ashok.kapur@narmadagelatines.com

Name and Address of Chairman of Audit Committee:
The Chairman, Audit Committee Narmada Gelatines Limited
E-mail to: vijai_ca@yahoo.com

g) On receipt of the Protected Disclosure, the Nodal Officer/ WTD/ Chairman of the Audit Committee shall make a record of the Protected Disclosure and also ascertain from the complainant whether they were the persons who made the Protected Disclosure or not before referring the matter to the Audit Committee for further appropriate investigation and needful action. The record will include:

  • (i) Brief facts of the Protected Disclosure;
  • (ii) Whether the same Protected Disclosure was raised previously by anyone, and if so, the outcome thereof;
  • (iii) Details of actions taken by Nodal Officer/ WTD for processing the complaint;
  • (iv) Findings of the Audit Committee;
  • (v) The recommendations of the Audit Committee / other action(s).

h)The Audit Committee, if deems fit, may call for further information or particulars from the complainant.


a) Audit Committee along with its recommendations will report its findings to the Board of Directors of the Company. The Board shall advise the Whole Time Director (WTD) for further action as deemed fit. the WTD shall take disciplinary action against the Subject as advised against those found guilty and take such measures to avoid re-occurrence of the matter. In case the complaint against the WTD/CEO the Board will take necessary action.

b) In case Protected Disclosure is not proved, the Audit Committee will close the matter.


The complainant, the Nodal Officer, members of Audit committee, the Subject and everybody involved in the process shall maintain confidentiality of all matters under this Policy.


a) Any other Employee assisting in the said investigation or furnishing evidence shall also be protected to the same extent as the Whistle Blower.

b) The Company, as a policy, condemns any kind of discrimination, harassment, victimization or any other unfair employment practice being adopted against Whistle Blowers. No unfair treatment will be meted out to a Whistle Blower by virtue of their having reported a Protected Disclosure under this Policy.

c) Complete protection will, be given to Whistle Blowers against any unfair practice like retaliation, threat or intimidation of termination/ suspension of service, disciplinary action, transfer, demotion, refusal of promotion or the like including any direct or indirect use of authority to obstruct the Whistle Blower's right to continue to perform their duties / functions including making further Protected Disclosure.

d) The Company will take steps to minimize difficulties, which the Whistle Blowers may experience as a result of making the Protected Disclosure. Thus, if the Whistle Blower is required to give evidence in criminal or

disciplinary proceedings, the Company will arrange for the Whistle Blower to receive advice about the procedure, etc.

e) A Whistle Blower may report any violation of the above clause to the Chairman of the Audit Committee, who shall investigate into the same and recommend suitable action to the management.

f) The identity of the Whistle Blower shall be kept confidential to the extent possible and permitted under law. The identity of the complainant will not be revealed unless they themselves have made either their details public or disclosed his identity to any other office or authority.


The Whistle Blower shall have right to access Chairman of the Audit Committee directly in exceptional cases and the Chairman of the Audit Committee is authorized to prescribe suitable directions in this regard.


The Whistle Blower policy shall be informed to all the employees through placing on the notice board and also on the website of the company.


All Protected Disclosures in writing or documented along with the results of investigation relating thereto shall be retained by the Company for a minimum period of eight years.


An Annual/Quarterly report of all complaints received shall be placed by the Nodal Officer of Company before the Audit Committee for review.


The Whole Time Director shall be responsible for the administration, interpretation, application and review of this policy. The WTD shall also be empowered to bring about necessary changes to this Policy, if required, at any stage with the concurrence of the Audit Committee.


The Company shall annually affirm that it has provided protection to the complainant from unfair adverse personal action. The affirmation shall also form part of Corporate Governance Report which is attached to the Annual Report of the Company.

• Annexure - 1
• Annexure - 2